Responsible Gaming at dbaee
dbaee is committed to keeping gambling fun, safe and within your control. Explore the tools and guidance available to every player in Bangladesh.
Our Commitment to Responsible Gaming
At dbaee, we believe that gambling should always be a form of entertainment — not a source of financial stress or personal harm. We serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi and the rest of Bangladesh, and we take our duty of care seriously. Our responsible gaming framework gives every dbaee player practical tools to stay in control of how they gamble.
Whether you are new to online betting or an experienced player, dbaee's responsible gaming features are built into your account and available at any time. Deposit limits, session time reminders, self-exclusion and our 24/7 support team are all designed to help you maintain a healthy relationship with gambling on the dbaee platform.
Age Restriction — 21+ Only
dbaee does not permit individuals under the age of 21 to open or use a dbaee account in any capacity. We apply age verification procedures at registration and reserve the right to request supporting documentation at any point during a player's active account lifetime. Accounts where the age requirement cannot be confirmed will be suspended pending verification. If you know or suspect that a minor has accessed the dbaee platform, please contact our support team immediately at [email protected].
Responsible Gaming Tools
Every dbaee player has access to the following responsible gaming tools directly within their account settings. These features are free to use and take effect as described below:
Set daily, weekly or monthly caps on how much you can deposit. Limits take effect immediately and increases require a cooling-off period.
Configure reminders that alert you when you have been playing for a set period of time so you can take regular breaks.
Take a voluntary break from gambling for 30 days up to permanent closure. Self-exclusion is immediate and cannot be reversed during the active period.
Temporarily lock your dbaee account for a period of your choosing if you need a short-term break without committing to full self-exclusion.
Review a full record of your betting activity, deposit and withdrawal history so you can monitor your spending patterns over time.
Reach the dbaee responsible gaming support team at any time via email. Our team is trained to assist players who feel gambling may be becoming a problem.
How to Access These Tools
All responsible gaming tools on dbaee are accessible through your account settings once you are logged in. Navigate to your account profile, select the Responsible Gaming section, and choose the tool you wish to activate. Changes to deposit limits and session reminders take effect immediately. Self-exclusion and account lock requests are processed within minutes of submission.
If you are unable to access your responsible gaming tools through your account, or if you require immediate assistance, please contact the dbaee support team directly at [email protected]. Our support staff can apply deposit limits, session restrictions or account locks on your behalf upon request and identity verification.
Requests to increase a deposit limit that was previously set at a lower level are subject to a mandatory review period. This cooling-off period is designed to prevent impulsive decisions made during a session from undoing the protection you previously put in place. dbaee cannot waive this review period under any circumstances.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always obvious at first. The following are recognised warning signs that gambling may be having a negative impact on your life. If you recognise any of these signs in yourself or someone you know, please reach out to the dbaee support team or seek help from a professional support organisation:
Spending more money on gambling than you originally planned or can comfortably afford.
Chasing losses — continuing to gamble in an attempt to win back money that has already been lost.
Gambling with money set aside for essential expenses such as rent, bills, food or family needs.
Feeling anxious, irritable or restless when not gambling, or when trying to cut down.
Hiding or lying about gambling activity to family, friends or colleagues.
Gambling interfering with work, study, relationships or daily responsibilities.
Recognising these signs early is the most important step. You do not need to be in a crisis to seek help — reaching out when you first notice a pattern is always better than waiting. dbaee's support team is non-judgmental and available around the clock to assist any player who needs guidance.
Self-Assessment Questionnaire
The following questions are designed to help you reflect honestly on your own gambling behaviour. This is not a diagnostic tool — it is simply a starting point for self-reflection. If you answer "yes" to two or more of these questions, we encourage you to contact the dbaee support team or consider activating a responsible gaming tool on your account:
- Have I ever spent more on gambling than I intended to in a single session?
- Have I borrowed money or sold something to fund gambling?
- Have I tried to win back money I lost while gambling?
- Has gambling caused arguments or problems in my relationships or family life?
- Have I felt the need to hide my gambling from people close to me?
- Have I continued gambling even when I knew I should stop?
There are no right or wrong answers — this questionnaire is for your own reflection only. dbaee does not store your responses. If any of these questions resonate with you, please consider using dbaee's self-exclusion or deposit limit tools, or contact our support team for a confidential conversation.
Tips for Safer Gambling
Set a budget before you play and stick to it. Decide in advance the maximum amount you are comfortable spending, and treat that amount as the cost of your entertainment for the session — not as money you expect to win back. Once the budget is spent, the session ends.
Never gamble when you are emotionally distressed, angry, tired or under the influence of alcohol or other substances. Decisions made in these states are rarely in your best interest and can lead to losses that feel more painful than usual. Gambling should be a calm, recreational choice — not a reaction to stress or emotion.
Take regular breaks during your gaming sessions. Use dbaee's session time reminder to prompt you after a defined period. Step away from the screen, have a drink of water, and assess whether you are still enjoying the experience before continuing. Long uninterrupted sessions increase the risk of impulsive decisions.
Remember that the outcome of casino games and sports events is never certain. Losses are a normal part of gambling, and no strategy or system can guarantee a win. Approach every session with the expectation that you may lose your entire budget — and be pleasantly surprised if you do not. Gambling is entertainment, not investment.
Get Support — We Are Here to Help
If you feel that gambling is becoming difficult to control, or if you are concerned about a friend or family member, please do not hesitate to contact the dbaee support team. All responsible gaming enquiries are handled with complete confidentiality. There is no judgment, and no pressure — only practical help.
Send us a message at any time. Our responsible gaming team will respond promptly and in full confidence.
[email protected]Our support team is available around the clock, seven days a week — including Bangladesh public holidays such as Eid, Victory Day and Independence Day. Help is always available when you need it.
You are not alone. Many players in Bangladesh and around the world have faced challenges with gambling and found their way to a healthier balance. Reaching out is a sign of strength, not weakness. The dbaee support team is here to walk you through your options — whether that means setting a limit, taking a break, or closing your account for good.
Play Smart — Stay in Control
Responsible gaming and great entertainment go hand in hand at dbaee. Log in to set your limits, explore our games, or visit the FAQ for more guidance.
Log In to Manage Your Limits Visit the FAQ